Hello John,

John Read and the team

Just to say I faxed an order through late yesterday morning for an assortment of materials and they have just arrived all present and correct from Sussex to Perth in 24 hours: well done and thank you for excellent service.

Paul Adair

Museum Photographer
Perth & Kinross Council

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- Customer with Lyson Continuous Ink System for Epson R2400

In the end 5 lights kept coming on so when Jake from Lyson rang me he was keen to help. I went to the work place and Jake very kindly gave me a new set of cartridges which I have now charged and as I e-mail you now all lights are out and we are printing again.

Thank you very much for your help and all I can say is that every single one of you has gone out their way to help me.

Wonderful

Eric Milner

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I have heard of speedy service but a two hour turnaround from order to despatch is very impressive.
Thank you , looking forward to receive the goods

Peter Dawson

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Dear John, 

On behalf of the Disabled Photographers' Society (DPS), my grateful thanks for the generous quantity and variety of inkjet paper which arrived here last week. Perfect timing as I was able to unpack the two big parcels to take the contents to our AGM on Sunday last. 

The support given by Marrutt Digital is much appreciated by the DPS. With profit margins being squeezed ever tighter it is great to find such willing support from your company.

I shall make sure you receive due recognition for your valued help whenever and wherever possible. 

With best wishes, 

John Miller FDPS LRPS

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Hullo Paul, 

You are brilliant! Your solution for fixing a non operating Epson 1290 using the 'Reset Procedure' worked like a dream and the printer is now happily chugging away as it used to. Incidentally before contacting you I had tried to get it repaired at an Epson Agent shop in Salisbury but they said they couldn't do it and the printer would have to be returned to Epson!  

Thank you again,  

Best wishes, 

Brian Marshall

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John,

Order placed 2.30pm Friday, delivered 9am Saturday. Fantastic service !

Thank you.

Andy Donald

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Your online service I can not fault, either with ease of use or delivery. One of my gripes with buying online is that with some companies there is often no phone number to contact a living person and it takes a lot
of time to find one. You put a phone number down and it is always answered straight away, for me that's a big plus.

Regards
Phillip Burrough

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Thank You - You are always so efficient and quick, that's why i stick with your company

Josie Clark
Liverpool College

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Once again I write to complement you on your excellent service and informative website. Your prices too are well placed in the market and with such a first class turnaround of orders there is no reason to even think of ordering elsewhere.

Keep up the good work.

Ken Wilkie LRPS

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Nowadays large companies do not appear to want to help when problems occur, or so we are led to believe. I can categorically state this is not the case when Lyson and Nazdar are the companies in question.

My problem was a difficult one so I rang John at Marrutt's, he put me on to Adam Slack at Nazdar in Stockport. Because I live close by I was able to take my printer down to the Nazdar premises where Adam and his team were able to help me with my problems. I must recommend Adam for his professionalism and attitude to customers, he is very busy but still finds the time to make a person feel that any problem is worth sorting out.

Over two days his team solved my problems completely and all I can do is show my
appreciation by pointing out what a competent and efficient person Adam is, backed up by his team of course.

Thanks to Adam, Sandra and Alan for helping me in my hour of need and of course John for
initiating the start of the process.

I sign off a very satisfied and contented digitaliser, happy to use the Nazdar products knowing that
help is always at hand.

Mr. E.C.Milner.

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Dear Paul and John

Heartfelt thanks to you and John for getting my printer working again so quickly.  One of the best decisions I have ever made was to buy a continuous ink system from Marrutt.  The inks are first rate but the support and service offered by you and John is without parallel. 

What I appreciate so much is that no matter how busy you might be, every caller is greeted with courtesy, their concerns discussed patiently and their query dealt with promptly.  It is a great pity that most other companies do not share your ethos and little wonder that you inspire such loyalty in your customers.  You are one of a kind and your continuing success is well deserved, besides which, it is heartening to see the good guys winning.

It is true to say that if one wants the best one has to go to the best, and Marrutt is the best!

Thanks so very much again.

Yours sincerely

Jackie Castellano

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Hi Sandra

I've been doing some work with R2400Lyson265gsmSatinSusie (I love the name!), and it is brilliant. I haven't had such fun printing for a long time. It is such a relief to feel confident about printer, Lyson CIS
and profile, not to mention the confidence that is starting to flow back to me. Thank you so much for your patience and help. You and John have been great.

Best wishes
Susie Hall

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Dear John Read,

Just a note to thank you for your help and support with the installation of the Lyson ink system. I thought it was going to be tricky and fiddly but with your phone talk through I now have it working well and I am looking forward to producing better and much cheaper prints. Should I need any future help I know it's just a phone call away.

Regards,

John Mccann

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Dear John

A couple of months ago I rang you for advice with regards to a problem I was having with the Lyson CIS system for the Epson 1290 (I had inadvertently put the wrong ink in one of the chambers!!!) You then kindly advise me and sent me a syringe and tapered adaptor ( Ref: John/127421/0) at no cost to myself.

First I'd like to thank you for helping me get my system back up and running and secondly for supplying the syringe etc. at no cost to myself - its nice to (now rarely!) get this level of service from companies, you could have easily charged me but choose not to! So again I'd like to thank you and I shall certainly be using Marrutt again and recommending you to my friends and colleagues.

Cheers

Mr T. Lee

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Email Subject: Second to none customer service

Dear John (Reed) and colleagues,

I simply wanted to express my thanks for all of your help, time and efforts in assisting me to resolve my printer profile settings earlier today. It’s clear that your commitment to extremely high levels of customer service is a genuine one that is sadly lacking in many other companies nowadays and I would have absolutely no reservations in recommending you and your colleagues.

Thank you so much for your efforts.

Kind regards and best wishes

Mark Gillett

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Re: Lyson CIS System - Epson R2400

A brief note to say "thank you" for responding to my difficulty with the ink flow so quickly - I really appreciate your patience and attention when I made the journey to Uckfield.

All is now safely returned to its place in the office and the ink is flowing better than ever!

When I am not pressing the shutter (and getting frustrated with the difference between what I thought I saw and what the camera produced), I am involved in developing Customer Care programme's so can offer my congratulations to you and the team at Uckfield for putting the customer first. It really does make a difference and will generate high levels if customer loyalty in an increasingly competitive market place.

Thanks once again for looking after me.

Your sincerely

A F Chapman

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Dear John,

I just wanted to thank you all for the help you gave me with my printer problems when i came down to Marrutt. Not only was it a pleasure to come down and chat about presentation and photography, but your high level of expertise was very helpful and saved the day.

Yours sincerely

Matthew Ford

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I should like to thank you for your excellent service in the past - I've always found the Marrutt site and telephone help very useful indeed - in fact, I would go so far as to say that it is an example to others of how things ought to be.

Best wishes

Roger Walton

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Dear John Read,

Very many thanks for sending the printing suggestions for use with your papers.

I was able to produce some excellent results with good tonal range and some improvement in the blacks.

Especially since using the "Manual- Roll" paper source, I at last found out how to access the "Watercolour Paper; Radient White" Media Type setting.( Before it was always in grey)

Again, with thanks,

Jon Rodger (George Rodger Photos)

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Hello,
Many thanks for the reset code. it worked a treat. Am I glad that I chose your firm to deal with several years ago. Over the past years you have not only been very quick with your ink service you have always been extremely proficient with any help I have needed.

Once more many thanks,
Eric Saltmarsh

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I am writing to thank you for all the help and support you gave me when I was installing the CIS on my R1800 printer. The customer service was excellent and the advice and help made the task that much easier. When I continued to have problems replacement cartridges were tried and unfortunately this did not solve the problem I was having. The complete system was replaced and the system worked beautifully. The inks themselves are of superb quality and now I have the system running I am looking forward to troublefree printing.
    If many other companies had a good customer support as I received then there would not be so many aggrieved people.

Anthony Mullen

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I am pleased to be able to endorse both You, Marrutts and your products and service. I checked my computer and found that it was already set the  way you suggested except for the fact that I could not find the Black point you referred to. This is probably due to my  lack of knowledge,  I am self taught and only learn the things I need to use.

My photography is another matter and dates back to 1956.  The colours are excellent and I am delighted not to have to keep putting in those cartridges for £1 per ml. Thanks for all your help and I look forward to a few more years pleasure. 

John Warner

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Hi John,

I would just like to express to you my most sincere thanks John, for the help you gave me last Tuesday 25th November 2008. You will remember assembling my new ink set in the Epson R2400 printer.

 I am not enjoying the best of health at the moment but guess what John, you've cheered me up right away, I have made about five or six prints and they really are first-class and a noticeable difference straight away.

 I hope you've managed to shake off that cold you had and I look forward to seeing you at one your presentations in the future, perhaps at Southwick camera club.

Take care John yours sincerely,
Chris Lightfoot.

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Thank you so much for your very quick response and for your solution to my problem.  I am most impressed by the service you provide. I will certainly be recommending you to my friends and family.

I feel that your company really does look after its customers and knows the true meaning of “Customer Service”

Again, many thanks
Have a good Christmas and a really prosperous new year.

Goods arrived

- First Class Packing
- First Class Service
- First Class Everything

Merry Christmas

C Wardley

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I'd just like to thank you for your rapid response to my R2400 CIS cartridge problem yesterday.

I had an urgent Christmas order of 10 fine art prints to complete by today.  The cartridge failed yesterday morning when I initiated a nozzle clean.  The replacement that you sent arrived 24 hours later (i.e. this morning);  I had the new cartridge installed and working within half an hour, and all the prints are now finished.

Thanks.

Seasons greetings,

Graham Phillpott

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Hi Paul,

Many thanks for the help to print the photobook. I had trouble getting the ink to flow through the matt cartridge but with John’s help this has been resolved. I have printed the book and the print quality on Tetenal paper is almost as good as Lyson.

Your customer service is excellent.

Regards,
Stephen Holland

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Hi,
In answer to your enquiry regarding your web site. I think it is excellent, and your mail order service second to none.

I am very satisfied with the CIS for the Epson 1400. After initial teething problems with colour matching, resulting from poor digital images made with a new camera. Once this was sorted the process has been trouble free.

I produce limited edition prints from my oil paintings, so there is a two stage process before a faithful print can be obtained. The camera image is the intermediate stage, not, as in most cases, the original.

Yours sincerely,
Derek Bradbury

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Hi,

After a recent telecon with John yesterday I am taking this opportunity to compliment you all on your wonderful product and exemplary service.

It is indeed a refreshing change to discover a company who offer outstanding levels of customer service and support along with a breathtaking product that is also economical.

Living as I do on the Isle of Skye it is very esy to feel cut off and out of the 'loop'. Not anymore.

Well done Marutt. Having received less than satisfactory service from at least two of your competitors I have no reservations at all in offering my wholehearted and unequivocal support of your enterprise.

Warmest regards

Jon Pear

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Hi There
I would like to take this opportunity of thanking you for your excellent service, I only ordered the Epson Ink cartridges yesterday afternoon and I have just received the full order. Fantastic service, many thanks.
See you at Focus next week.

Best Regards
Arnold Hague

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Hi John,

Just a quick note of thanks, for your prompt and efficient replacement of the faulty 2100 Light Magenta CIS Chip.

I Telephoned late last Friday, and the part arrived Saturday AM !

Your Prompt Actions enabled me to complete a Printing Assignment with a very tight deadline, thus maintaining my credibility with this client, to produce the goods "on time"

Thanks again & Best wishes

Ray Brown.

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Paul,

I have now received my custom profile from Nazdar (Lyson) and made a few prints. The quality now closely matches the test print that you provided with the R2400 CIS system. This paves the way for the purchase of some more ink supplies as soon as a consumption trend is established.
I am grateful for the assistance provided by yourself and Sandra at Nazdar.

Regards,
John Jesson.

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Cheers Paul, that's much appreciated and can I take the opportunity to say how excellent your customer service is at Marrutt. I don't think I've been so impressed for years. Delivery, support etc has been absolutely top class.

Thanks

Tim

Tim Martyn - Design Nirvana
Design & Illustration

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Hi Paul,

Finally something like good colour reproduction!!! Thanks for your help, much appreciated.
I can add that you & your colleagues at Marrutt provide the best customer service I have encountered with IT or photographic equipment. Almost worth changing to your CIS systems for that alone.

Best regards

Bob

availability

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Hi John

Just thought I would take 5 minutes out to send this email, even though I am still up to my eyes in work (even having to work Bank Holiday).

I would like to thank you for your prompt response the other day, when you sent (next day) the replacement switch. It took only a few minutes to switch over and get up and running again, so a big thank you.

Also, as previously mentioned, when I received the system, installation was very quick and easy and all seems to be running well.

So again, just to say, a big thank you for your support.

Regards

Clive Filek
Gift Ideas For U

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Paul

Thank you for the syringe.
As Always your service and advice first class.
Printer problem solved in one!
Thanks again

Roy

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Dear Paul and John,

I now have my printer up and running thanks to your excellent service. You are nothing but patient and helpful and it is a joy to deal with you. The videos which you produce are most instructive. I hope to remain a customer for a long time.

Many thanks

geoff bocking

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Just wanted to say thank you for your Epson 1270/1290/s Printer Support Page and purge file. I must have used a full colour cartridge on nozzle check and clean trying to eliminate horizontal yellow and cyan fine lines.

I bought a new colour cartridge printed your purge sheet at 1440 dpi and it had cleared the banding within a third of the way down the page.

Once again, many thanks.

Gilly Milne

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Thanks. By the way, your instructional videos on your website are excellent, very well done, very useful and informative. This ink charging lark seemed a bit scary to a techno-phobe like me, but they’ve boosted my confidence

Best wishes,

Leo

www.leostevenson.com

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Dear John

I bought my CIS from you 2 weeks ago, the installation was straightforward and my only brief problem was solved with your effective telephone support. I am pleased with the system and the quality of the the output. Thank you.

Roger Linsell

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Dear John,

Very many thanks for the very prompt supply of my order, namely my order
for Lyson Inks and the appropriate CIS system.

Thank you also for all your help in sorting things out for me in setting things up
and for your very generous help in supplying me with a copy of the R1900 manual
along with a copy of the program. All it needs now, is for me to set things up.

Once again my thanks for everything.

Brian

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I have found the service from Marrutt excellent. The Online ordering is easy and delivery fantastic. The books are great as is the paper. I haven't ordered Ink yet but will definitely place an order soon. I look forward to continuing to place orders in the future.

Kind Regards

Sue Hamilton
Photographer

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Hello Sandra,

You may get a message to say I have just tried to call but you were on the phone at the time.

Basically Sandra I just wanted to say a massive thank you to you for all of your help over the past few days. It really is very refreshing to find someone who is prepared to help and assist in the way you have helped and assisted me especially as I know I haven’t exactly made things easy for you.

The profile has been tested and compared with the standard evaluation print and its perfect thank you.

Would you also please pass on my thanks to Jake as well.

Kind Regards
Sandra

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Hi John

As you know over the past week or so I have had a number of issues with my Marrutt CIS. The service that I have received has be totally and utterly brilliant. You have been extremely patient and professional and haven’t doubted anything I have said in feedback. Some suppliers I know would have been critical and tried to blame the user and not the products. You have total faith in your products and obviously know them inside out which shows. You instantly replaced my product when it developed a fault which I am extremely grateful for.

I have just spoken to Sandra who has at the click of a button got my profile working correctly. It was just a matter of selecting the Lustre paper rather than gloss, even though I am using gloss!

I have been using your products since March, but as mentioned had an issue, but am now even more satisfied.

I am one very happy customer and will have no hesitation in recommending Marrutt products to other fellow professionals.

Thank you once again.

Kind Regards
Tim

Tim Nicholls LSWPP LBPPA MCIJ
(NUJ SJA)
Optimal Photography

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Hello

Just wanted to thank you for helping me get my Epson 1270 to print. I had used various sites and bought cleaning fluid, needle, cleaning cartridges etc. all to no avail until I came across your site. Having read your instructions I came across a reference to a blue lever which I had not seen elsewhere. The lever on my 1270 was in the raised position. Once I lowered it-hey presto it worked. OK stupid I know but now I'm wiser thanks to you.

Regards

Tom Walsh

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Hi Paul

Just to let you know that I obtained colour profiles for Photoshop Elements 7 and now am printing from the said software with the printing matching the image on the monitor, the dark printing has been eliminated and I am happy with the results I am now getting. Many thanks for all your help in resolving my printing problems with Photoshop Elements 7.

Regards
Mike Puttick

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Hi John

I was able to install the cartidges today with no problem. Everything seems to be working fine. My color tends cyan, so I have to work some on that. I'll order my free profile soon and see how that works.

Thank you John. You have been patient and very helpful. I really appreciate what you have done. I look forward to some fine printing.

Fred

Rev. Fred R. Krauss
Rockford, Illinois

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Hi John

I received the custom profile for my Pro Photo gloss on the Epson R1900 today, and it is perfect. I printed the test image that you had sent me and it matches exactly the print that you mailed. I am delighted. Thank you for your help and support.

Fred

Rev. Fred R. Krauss
Rockford, Illinois
fred@fkrauss.org

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John

Very many thanks for your personal guidance with the CIS system today. With so many combinations of printers, Photoshop versions, and levels of colour management knowledge the instructions and videos are great but the expert guidance from you on the end of the phone is the ultimate in customer service. In just 2 minutes of talking to you I got all the right settings and the resultant reference print is perfect, first time.

I’d recommend that anyone with an Epson 2400 should buy a CIS from you; they will be amazed at the results and the service they will get.

Best regards

David

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I just wanted to let you know how pleased I am with the Lyson continuous ink system for my Epson R1900 purchased from you last week.
Works like a charm! And as always the service from Marrutt was excellent. I didn't have any problems setting the system up, but I feel that if I had, you would have excelled there as well.

Regards

Peter Bolton
www.peterboltonphotoart.com

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Also to say I've had had my custom profile back from Sandra at Nazdar and the results are STUNNING I couldn't believe I could get such true black and white from an Epson 2400 without using just black and grey inks.

Regards

David

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I have to write this to say how impressed I am by your product.
I purchased on-line and received the package two days later, didn’t install till Boxing day.

The whole process was relatively painless and took less than an hour to complete, my r2880 recognised the inkset straight away. After ‘wasting’ an A4 print on plain paper, proceeded to print an A4 on Epson’s own paper, and apart from being an acceptable shade darker than I expected, produced an excellent print straight out of the box, no colour balance issues at all

Happy New Year

Yours Sincerely

Fred Hill

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Dear Marrutt
For the last couple of years I have had an Epson R1800 with a self installed Lyson CIS system, the printer has worked fine with a few frustrations though nothing to really gripe about. Anyway after visiting one of your road shows I saw the quality of printing that was possible with the epson R2880 and have finally gotten around to buying one, and most importantly one of your bulk systems. I've not written to recommend the bulk system one way or the other (I guess the sell themselves),However I would like to say that your service is peerless: I have never once called and had you unable to answer a question (no matter how simple or stupid), and you have always been able to help with any problem specific to my needs.
Many people are reluctant to buy from the internet and usually with good reason, but if I was asked I wouldn't hesitate to recommend you to anyone.

Best wishes
HOWARD WOOSEY

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Dear John
Once more it is important to repeat my thanks for all your support advice and good old fashioned customer service, the like of which I thought has expired ages ago. I am so glad I was wring. You made the long journey down to Sussex and back so worthwhile, thank you.

Best regards
Ken Kirkwood

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Just a word of appreciation for your excellent service and great communication not to mention your help and patience.I installed your Lyson CISS and got it going and after some fine tuning I am producing some absolutely beautiful prints.

Thanks,Garnett Stokes

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Dear John,
There are now three of us in the Axminster Photography Group who use your CIS inks, and I think two more are thinking seriously about it.

The impact of the pro-gloss prints from the 1400 Epsom cannot be ignored! I also love the rich tone of monochrome using Smooth Fine Art for exhibition or sale .I want to try the Gloss Fine Art as well. For some work the extreme white of Pro Gloss can be too much, and a slightly warmer tone equivalent would be nice.

My CIS has worked faultlessly so far for nearly 2 years, so thank you for enabling me to print without cartridges running out in the middle of a print session, and costing the earth. Of course I just make more prints now!

Thank you for continuing good service,
Chris Perfect ARPS

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Dear John Read

Just to let you know that this order, placed on-line late yesterday afternoon, arrived at 11.30 this morning. Congratulations on an organisation and service that's as good as your papers!

Peter Williams, ARPS

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Dear John

Thank you, for your consideration and help today with the installation and the programming of my computer to enable me to more simply print improved picture quality at more economical cost. Your presentation was professional and at all Times you showed me kindness and understanding to my disabilities, both George And I had clear minds to comprehend the reasons why we should use your Products, you never pressurised us, you used good sound facts in issue and proved By demonstration the use of your product does certainly improve picture quality.

I enjoyed your visit for both your technical and social reasons, you are a kind and interesting man, your products will be recommended buy me to all my friends in The photographic establishment that I am associated with and I hope your company Continue with its current success.

I have ordered the A3 satin & Gloss papers, I will endeavour to print a few test Pictures, to ensure the settings that you made to my setup produce the same quality demonstrated by you, I hope I have remembered all the settings.
I hope we will meet again some day, if you are ever passing by please pop in For a coffee you are always welcome.

Thanks John

You’re the tops

Ron Brewer ARPS

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Thanks John for your e mail. I am very satisfied with the CIS. It's all working well and saving me a bomb!!
Gordon Taylor

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Hi Paul,

Many thanks for all your help and advice over the last few days.

After choosing the Epson R2880 printer, as a replacement for my old Epson 1290S, and installing the 9 ink system on your advice, I am more than happy to say that the results in quality and colour are out of this world. I used to detest printing due to colour casts or profiles not matching properly, but now it’s a pleasure to see my finished work in its true colours.

The guides and installation videos are a tremendous help and very well put together. The complete install from start to finish took about an hour and a half, the longest part being setting up the ink reservoir and cartridges, but I can see that this time will be greatly reduced in the future by only having to top-up the inks as needed. The mechanical install was straight forward and the online video a great asset during the process.

My first print, on Lyson paper and supplied profile, was of the downloadable test print, the same one sent to me as a sample. The results were astounding for an “off the shelf” profile.

This will take my work to a totally new level and I am looking forward to dealing with you all in the future.

Kind Regards

Trevor D Russell LBIPP
Kingdom Photographics

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I have to say that I have found your Lyson paper to be superior to Epson’s, giving a much whiter base. Also, Lyson K3 ink shows less metamerism on my astronomical prints. Having an Epson 3800 with Epson ink, and a 2400 with Lyson ink, I can easily compare different media combinations.
With thanks,
Moelwyn Thomas

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John

Your online service is the best I have come across. Not only do you offer a wide range of excellent products at a good price but you also provide very knowledgeable advice, and you seem to know a range of other experts who can provide even more advice. Why would anyone want to buy paper and ink from anyone else!

Regards

Dave

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Hi John,

Just to say that I received my custom profile less than 24 hours after having posted off the target. I have now printed the evaluation image using the custom profile and am delighted to say that my print matches the print supplied by you so faithfully that one can not see any difference except one. The monochrome images came out on my print a tad blacker and that suits me fine as I should now be able to produce some very nice monochrome competition prints. I am already seeing a difference in my colour prints as the colours are much truer on the prints which I made using the generic Lyson profile. Thanks again for all your help.

Miles Thompson
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Having been a sceptic of ink systems other than Epsom I am driven to say that I have been completely won over with the Lyson CIS. Quality is excellent. Flesh tones are spot on, which is very important to me and the overall quality is faultless. Many thanks to all at Lyson.

Terry Johnson in Maldon, Essex.

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Hi John

I have just purchased from you a continuous ink system for my Epson R1900.

I work as a graphic designer and do a significant amount of proofing of jobs. I found the cost of Epson original cartridges prohibitive and had been using compatible ones for some time. However I seemed to be wasting a huge amount of time running cleaning cycles every time I installed a new cartridge and actually seemed to be using more ink doing this than printing jobs.

I decided to investigate continuous systems and eventually purchased one from another company. To be frank it was a heap of rubbish and almost put me off CIS for good! The components were of poor quality, the tubes continually tangled and fouled the printer body and also regularly became detached from the cartridges. On the rare occasions the system actually worked colour matching was poor and I spent hours trying to make adjustments in the software to address this but without success. The final straw was one of the chip resetting buttons completely disintegrating. I contacted the company for support and was surprised that they simply offered me a refund, which I availed myself of.

The printed instructions for the system were completely incomprehensible, written in some poorly translated pigeon-English! In the course of trying to get the system operational I came across your excellent training videos. I was impressed by the level of support offered by your company and the apparent quality of the system components. As a result I took the plunge and purchased a system from you. When it arrived I was immediately impressed by the quality of the system and the packaging – all very professional. The excellent instructions provided enabled me to quickly get the system operational. I have run some test prints using the supplied paper and I have to say the results are stunning, with excellent colour matching. Broadly I calculate the cost of the bulk inks are comparable with the compatible cartridges I was purchasing although as there is less waste of both ink and time I think the system will prove to be more economical. However in terms of the output, there is absolutely no comparison with the prints produced.

So I just wanted to thank you for excellent service and an excellent product.

Best wishes

Barry Tucker

Maythyme Creative
Design • Artwork • Web • Graphics
A Partner of the Creative Mix
Tel: (01767) 683810
Mobile: 07816 642411
E-mail: barry@maythymecreative.co.uk
File transfers: barry@maythyme.plus.com
Website: www.maythymecreative.co.uk

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I've got to say, the CIS for the R1900 is brill. We've been trialling it for a couple of months and it's faultless. Resetting the cartridges (when Epson Monitor thinks they are empty is easier and faster that replacing an actual cartridge - if we ever went back to that archaic mechanism again! Not that we would.).

Tops!

David Miller
Director
www.sewpersonal.co.uk

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Hi John

This is to let you know that the new CIS unit arrived yesterday. I installed it, printed, and its
beautiful. Test sheet with custom profile matches the original you sent me almost exactly.
Thanks again!

Rev. Fred R. Krauss
Rockford, Illinois

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RE: Marrutt.com order ref 23756 dispatched

Dear fantastic people at digital marutt,

Incredible service, Most impressive company I have ever dealt with, quality goods arrived within 24 hours of ordering

Sincerest appreciation

Most Kindly Regards

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Hi John,

Good to meet you at Focus this week, I hope it has been a good year for you.

Just wanted to say a big thank you for the advice on the problem I had with the magenta cast on my images.

I have since downloaded your profiles for the Epson 7600 off the website and already there is a 100% improvement....fantastic...., think all that's needed is maybe a bit of tweaking here or there...
I believe you mentioned one of your colleagues that could help me with this.

Also you very kindly showed me some really nice canvas that you could supply and mentioned that if I dropped you a line you could arrange for me to have, in your words, a decent length to try out if you could that would be marvellous. Oh! yes, I seem to have misplaced the sample pack of paper you gave me if you have one or two packs left over could I scrounge some to try as I think it would be good to have the paper and inks off you.

Once again John, thanks for your help.

Talk soon

With kindest regards,

Greg Daly | CHIEF PHOTOGRAPHER
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I can’t praise all the staff at Marrutt highly enough. I bought a well-known brand of printer. Within the twelve month guarantee period, because of faults I had to change the printer five times. It was the rock solid support of John and his staff that saw me through this annoying, infuriating, frustrating, maddening time. If you have problems with your printer and need help, ring 01825 764057.
A. Cooper
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Dear Paul Read,

Many sincere thanks for your patience and super assistance

I am very pleased to advise you that your super customer service has done the trick, and that the prints off my Epson R2400 with Lyson inks and bulk fill system and Lyson pro satin paper- are now coming out absoloutely gorgeous.

Really appreciate your help

Most Kindly Regards

Stephen

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Many thanks for your help.

Incidently may I take this opportunity to congratulate you and your Company for your efficient service.
I used to deal with you when I worked for the Medical Research Council way back in the old "wet days"
and it is great to see the same Company still doing so well and still supplying that service.
You should be congratulated for your transition into the digital era.

Keep up the good work

Best Wishes
Norman R Davidson

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Hello Paul, many thanks for your prompt reply, if everyonr else was so good what a great world it would be. I followed your link and the parcel was delivered this evening at about.5.45. Thanks again, Brian Parkhurst.

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John,

I received the cis on time for our exposition, thanks !

Installing the system was very easy thanks to all the information and the video tutorials on your site which were very helpfull. I experenced a little problem priming the cartriges, when I replaced the little 'bungs' a small amount of air entered the tubing, but after a few prints all the air vanished.
So far the cis for my r2880 works perfect, colours are very good. (no one could tell the difference)
A good system, good inks along with your excellent service (quick respond mail) makes me a very satisfied customer.

Thanks !

Luc Vanhoutte [luc.vanhoutte2@pandora.be], belgium

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Hi John,

Just dropping you a quick note to say that my experience swapping over to your ink system has been to say the least fantastic, from service to product to RESULTS, in particular the help and guidance we received from Sandra Lamon at the Stockport site.

Without a doubt she bought together every thing and bow tied it into the perfect parcel, nothing was to much trouble.

Top marks all round and the results are outstanding.

Many thanks
andy oliver jones [info@andyoliverphotography.co.uk]

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As you know, I have been buying from you and using Lyson inks and papers for some years now, going through several printers and various bulk ink systems. So I think I am pretty well placed to endorse not only the exceptional quality of the Lyson products, but also the fantastic product support provided by you and your staff, Paul in particular. As a professional, with often very demanding work schedules and deadlines, this support is invaluable, almost as important as the quality of the product itself. The quick replacement of the 24'' glossy canvas roll is a prime example of this service.

Many thanks and please pass on my very best wishes to all at Marrutt

Gareth

T: +33 (0)5 53 30 47 54
E: gareth.kirkland@nordnet.fr
www.garethkirklandphotography.com